Warranty/Repairs/Exchanges/Refunds

Repairs
Beaded jewelry can and will last for years however I do offer repairs if you should experience a issue. Breakage or defects in the first 7-10 of receiving item the fee is on me after that it is considered a repair. For repairs there is a fee and the fee depends on what’s going on with the item. Repairs consist of replacing broken beads or replacing missing beads which result from item breaking. Ex. Kid pulling on necklace, snagging item on something, excessive water exposure which weakens the wire. 
Please contact me via email uniquebeads2016@gmail.com to discuss your repairs 

Personalized jewelry (gold plated) I do offer redips if and when the gold color starts to fade. Within 4-12 weeks no charge after week 12 there is a $25 charge. Again as long as you follow the care instructions you can and will prevent the gold from fading or turning.

Refund/Exchange Policy 

There are no refunds on any piece of jewelry that is handmade or personalized only exchange which is at the owner discretion. If you receive your jewelry and it’s too small or too tight and you would like a larger size or it’s to big and you need a smaller size please do not wear your jewelry, return as soon as possible to the address on your package slip, in the same package (if you didn’t rip it to pieces lol). Just make sure to tape up good. 

If I made the size that you ordered whether to big or to small, you are responsible for covering shipping to me and back to you and the resize fee which is $8 per bracelet and $12 per necklace. If I made the wrong size I will cover all cost. Fees can be sent to my cash app or a invoice can be sent  

Any questions please email me at uniquebeads2016@gmail.com